What does GuestReady do?

In brief, we assist property owners in maximising their income through short-term rental solutions while minimising their workload. We handle the day-to-day operations of Airbnb and other short-term rental apartments around the world, including online listing, photography, pricing management, guest communication, cleaning, laundry, provision of toiletries, and guest check-in.

Where does GuestReady currently operate?

We operate in multiple locations worldwide, providing Airbnb management services in cities such as London, Paris, Lyon, Madrid, Porto, Dubai, and many more across 7+ countries with the highest rental yields.

Which platforms do you list my property on?

Your property can be listed on Airbnb, Booking.com (and partner websites), Book with GuestReady (our own platform!), TripAdvisor, Expedia, HomeAway (and partner websites), HomeLike, and The Plum Guide. However, it will depend on the property’s location, price, and unique features. If a particular platform does not match the requirements or is not a good fit for your target audience, it may not be listed there.

How can I earn more from my rental property through GuestReady?

Maximising your rental income is our top priority. Our team of hospitality experts has crafted a comprehensive pricing strategy that takes into account factors such as city-wide occupancy rates, travel trends, property location, events, seasonality, competitor pricing, and more. With our expertise, you can be confident that your rental property will generate the highest possible revenue throughout the year.

How much does GuestReady’s property management service cost?

GuestReady presents a commission-based solution for owners, collecting a commission for each guest’s stay. Additional services are sold separately from the package. Our commission and pricing vary by market and new properties are subject to an onboarding fee. In some markets, we also provide a fixed rent solution. For more information, please visit our pricing page or speak directly to our team. We are always happy to help!

Do I have to pay a set-up or onboarding fee to get started?

Getting your property set up and ready for guests with GuestReady is made easy with our one-time onboarding fee (amount varies based on property size, location, and availability). This fee covers the cost of a professional photo shoot, creation of your online listing on various short-let platforms, and a visit from one of our staff members who will ensure that your home is equipped with all the necessary amenities for hosting guests. The onboarding fee is not charged upfront, but rather it is deducted from your first month’s rental income.

What measures are taken to ensure the safety of my property?

We understand that ensuring the safety of your property is a top priority. That’s why we have strict processes in place to thoroughly vet our guests before they stay at your property. We use a combination of technology and manual checks to ensure that guests are who they say they are and that they have a good track record of being trustworthy. Additionally, we have 24/7 guest support to handle any issues that may arise during a guest’s stay. With our thorough guest screening and safety measures in place, you can trust us to keep your property secure.

What happens if guests damage or steal my property?

We have stringent processes in place to thoroughly vet our guests and ensure the safety of your property. However, to further minimise the risk of damage or theft, we strongly advise you to remove any valuable items from the property during the rental period. In the unlikely event that guests cause damage or steal from your property, our team of issue resolution specialists will work with you to recover the loss, in close collaboration with the platform and the guests involved. If your booking was made through Airbnb, you are eligible for a Host Guarantee coverage at no extra cost. Furthermore, owners who have partnered with GuestReady are also insured by a partner service provider.

What certificates do I need to start hosting with GuestReady?

The specific documents required to list your property with GuestReady may vary depending on the market. However, it is essential that your property complies with all local health and safety regulations, as well as any government rules and regulations. Before starting to host, we recommend that you contact your gas and electricity suppliers for a current safety inspection and to confirm that all fire and carbon monoxide alarms are in working order. By doing so, you can have peace of mind knowing that you are providing a safe and comfortable environment for your guests.

Workplace | GuestReady

Work culture

At GuestReady, we strive for an inclusive and collaborative environment.

Cultivating a remarkable work culture is paramount to our success. With a team representing 59 nationalities and a commitment to gender equality, we thrive in a multicultural setting across diverse markets in Europe and The Middle East. The synergy between our remote and local teams fosters an atmosphere that values collaboration, innovation, and excellence. This diversity, combined with the most advanced software, underscores our dedication to a workplace where innovation thrives, creating a united team devoted to excellence in property management and guest relations.

Explore our open positions

how we work

Our team collaborates closely to drive innovation in the hospitality industry. We enable home owners and guests to make the most of every stay.

What sets us apart is our team’s ability to manage the practical aspects of property management and navigate the complexities of the digital world. Our experts excel in day-to-day operations, maintaining properties to the highest standards while leveraging advanced technology to streamline processes and enhance the overall guest experience.  We take pride in exceeding expectations to ensure satisfaction of both property owners and guests.

Better together

We are one. We succeed when we work as one team. We treat each other with kindness, courtesy and empathy. Everyone deserves respect, irrespective of their role, personal background and beliefs.

Be systematic

We aim to provide quality experiences for our customers consistently. We achieve excellence by following our systems and processes rigorously. We continuously improve on where we are today.

Own it

We expect a high degree of ownership from everyone at GuestReady, regardless of position. You are responsible and accountable for your mission and its outcome. Embrace your project, and see it through.

Drive change

We are problem solvers and sort out challenges when they arise. Good is not enough at GuestReady - we aim higher and find new ways to improve what we do. We think outside the box, challenge the status quo and embrace change.

Our teams

GuestReady implements effective processes and encourages cross-team collaboration. We also embrace remote work, fostering flexibility in our work environment across our offices in Europe, the Middle East, and Malaysia.

• Operations • Distribution
• Owner success • Finance
• Guest experience. • Marketing
• Guest happiness. • Product
• Pricing • Business intelligence
• Sales • People & culture
• PMS team

GuestReady stories

Ash

Ash joined GuestReady in 2018 as a recent graduate, excited by the opportunity to help a small startup grow...

Nathan

Nathan Busuttil joined GuestReady during its early stages, drawn to the opportunity of making an impact in the global short-term rental industry...

Marta

Almost exactly four years ago, Marta joined GuestReady fresh out of her master's program, driven by a deep curiosity about short-term rentals...

Want to join our team?

We are always looking for enthusiastic people to join our team. Whether you prefer working remotely or in one of our offices located around the world, we welcome talent from all corners of the globe.

Explore our open positions